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Banking Exit

HSBC to exit Australia's retail banking market

HSBC is set to close all Australian branches by 2027 after selling its retail loan portfolio to Blackstone.
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HSBC to exit Australia's retail banking market
Foto: Hollie Adams/Reuters

HSBC's strategic withdrawal from Australia

HSBC, a major London-based bank, announced that it will wind down its retail operations in Australia by 2027. The move comes after HSBC sold its mortgage and personal loan portfolios to Blackstone for an undisclosed amount.

The decision ends HSBC’s more than 30-year retail presence in Australia, with its 19 branches to be closed in a “phased manner” over the next 18 months. A spokesperson said it is too early to estimate job losses, as the sale requires regulatory approval.

HSBC currently employs 2,000 people in Australia and first entered the market in 1986. It will maintain private and institutional banking services, but transaction accounts, savings, credit cards, and term deposits will be phased out.

Pepper Money to manage loans post-sale

Blackstone has appointed Pepper Money to manage the $36 billion in loans, primarily mortgages. Pepper is expected to offer job opportunities that may be filled by former HSBC employees.

HSBC cited a strategic review as the reason for the withdrawal, aiming to simplify its global operations. Customers were notified via email, with further details expected in the coming weeks.

Challenges for foreign banks in Australia

HSBC is not the first foreign bank to struggle in Australia. The five largest lenders control 80% of the mortgage market. Other international banks, including Citi, have previously exited the sector.

Julia Angrisano, national secretary of the Finance Sector Union, criticized the branch closures, calling them “another nail in the coffin of in-person banking in this country.” She urged Blackstone to keep some physical locations open for customers.

The FDA date

The sale of HSBC’s mortgage portfolio to Blackstone is expected in the first half of 2027, pending regulatory approval.

Based on reporting by Guardian Business, compiled by the Tradingbird newsroom. Published 31 Jul 2026, 14:07.
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